Return Material Authorization (RMA) Form
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RMA ID |
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Please fill all fields marked with * by using capital latin letters - if defective products relate to multiple invoices, fill one form per every invoice - if information is considered unclear, RMA cannot be accepted - By signing this form, the conditions set out in the attached document are accepted. Requests are accepted within 60 days from defect discovery.
| Purchaser’s Company Name
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| Contact Name
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| Phone
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| Email
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| Return material address
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| Invoice Reference
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| Project Name
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It is essential to provide correct article and S/N for the acceptance of the RMA
| Item
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Product code
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Serial code
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Date* and brief description of defect
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Provide description of defects below, as precise as possible*
Necessary documents for RMA acceptance:
- This from filled, signed and stamped
- Copy of invoice/sales receipt
- picture(s)showing defect
- picture(s) showing operating environment of product
- picture(s)showing electrical connection of product
- picture(s) showing the driver details
These documents must be sent to following email address first: info@eurborn.com, mentioning “Company name + RMA request” in the email object. Do not ship products or uninstall products until reception of RMA confirmation. All shipping documents of products related to this RMA must clearly indicate RMA ID (top right corner of this form, RMA ID will be offered by Eurborn Co.,Ltd).
Date, signature and stamp of purchaser Date, signature and stamp of Eurborn Co., Ltd for confirmation
| Item
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Product code
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Serial code
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Date* and brief description of defect
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Post time: Jan-27-2021
